How to operate a cash register?

1 Jul, 2024
How to operate a cash register?

Any business involved in the sale of goods or services uses a cash register as the primary means of recording sales. Correct operation of a cash register is essential for efficient business management and avoiding problems with legislative requirements.

Basic information on working with a cash register

This should not be perceived as a complicated process as long as clear and precise instructions are followed. Here are some basic steps that every user should know:

  • Power on and setup. The first step is to turn on the device correctly and set initial parameters such as data, time (time change) and company data.
  • Registration of sales. Operational activities are carried out by using a barcode scanner or by manually entering the price.

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  • Issuance of receipts. After the sale is completed, the cash register issues a note that serves to document the payment.


Frequently asked questions when working with a cash register

Various problems may occur that require specific actions to resolve them:

  • How to rub sum? To delete an erroneously entered amount, the "undo" function is usually used. The transaction number or amount to be deleted must be entered. Finally, a confirmation follows to apply the correction, after which the cash register must issue a document for the reversal.
  • What do we do when it doesn't work? If technical problems occur with a cash register, follow these steps:
  1. power check - make sure that the device is properly connected to the mains and that all cables are intact and well connected;
  2. restarting the cash register - unplug the machine from the power supply for a few minutes, then turn it on again;
  3. technical support consultation - if the problem persists after the restart, it is recommended to contact a service or technical support for diagnosis and repair.
  • Forgotten monthly statement. If it is accidentally omitted, it is important to recover it as soon as possible and provide the necessary information to the relevant authorities.
  • Memory or printer problems. Oftentimes, problems can be related to the device's memory or the print engine, which requires troubleshooting or repair.

Types of reports

  • Daily report. It provides information on daily sales. The X report can be done several times a day without zeroing the turnover (intermediate), while the Z report resets it at the end of the day.
  • Monthly and annual report. Filing them is mandatory and helps maintain accurate accounting records of the company's turnover.

Before closing, it is important to emphasize that despite the technical challenges, working with the new cash registers provides valuable opportunities for sales control and analysis. Training and preparing staff for the proper use of these devices is a significant investment in the future of any commercial operation.